Hello All!

Below is our cancellation/refund and terms and conditions policy. This area is necessary for credit card services to be made available. We try very hard to keep our courses fun, informative and very safe; however, we also need to cross our "T's" and dot our "I's". Please take a moment to read this important information.

Cancellation Policy

What Happens if I have to Cancel?

If a person needs to cancel from the course, and we have been informed via telephone well in advance of the course, (up to 2 weeks prior to the course start) the deposit cheque will be destroyed, or a money order will be returned. For on-line deposits, the fee will be returned via cheque with a small cancellation fee (see below for on-line payment refund fee).

If there is a cancellation by the registrant within the two week period, the deposit is forfeit, unless there has been an emergency (which will be assessed by myself-inability to: get time off work, find someone to care for your animals, find a ride, are not emergencies. A death in the family, a broken arm, are emergencies.)

Please be courteous to others, and inform me via telephone only the moment you know you cannot attend, as there may be a cancellation list and another person may be waiting for an opening.

We destroy uncashed cheques, and do not mail them back (we cross-shred them). If you have paid using Visa/MC, a refund cheque will be issued to you.** We cannot refund with a credit on the credit card as PayPal charges a very large fee for refunds to credit cards.

We are all horse people, and from time to time emergencies arise. If an emergency has arisen please inform me via telephone and leave a message at: 1-888-378-4632.

Cancellations within 2 weeks of the course start date will be assessed by myself. If I feel that the cancellation is due to an emergency, the deposit/course fee will be returned.**

If a person does not show up for a course, the deposit is forfeit.

It should be presumed by all registrants that their course is moving forward. Should I need to cancel the course due to either lack of response, or a personal emergency, all registrants will be informed, and deposits/course fees will be returned in their entirety.**

In the instance where there is a lack of participants, the course will be cancelled 2 weeks prior to the course start date. It is extremely rare that I cancel courses as I am on the road, and would rather work with a smaller group than not at all!

If the number of registrants drops below 6 within the 2 weeks prior to the course start date, the course may be cancelled.

Neither Equinimity (Equanimity) nor Sidonia McIntyre will be held liable for any expenses incurred (airline ticket cancellation, accommodation cancellation, car rental etc.) should a class be cancelled either prior to or within the two weeks prior to the course start date.

**If payment is made on-line and the registrant cancels for any reason, emergency or otherwise, the refund will be as follows:

Deposit of $135 - refund of $115 - refund fee $20

Deposit of $120 - refund of $105 - refund fee $15

Deposit of $735 - refund of $685 - refund fee $50

Deposit of $420 - refund of $385 - refund fee $35

PayPal is our on-line credit card server. They charge us a non-refundable fee for each transaction. On-line refunds (direct back to credit card) are also subject to an exorbant fee which no one would be willing to pay. For this reason, we return deposits via cheque.

If the class is cancelled, all on line payments will be returned in their entirety via cheque.

Terms and Conditions

Late arrivals: registrants arriving late will need to join the class in progress. If available (by the host facility), time lost can be caught up either after class or before class on the following day.

Transfer of application: registrants may transfer their deposit/payment in full to another person prior to the start of the course. An application form must be sent by the new registrant.

Cancellation: all registrants must abide by the cancellation policy as stated above.

Course fees: all deposits must be paid either by post dated cheque, money order or credit card prior to the course start date. All course fees must be paid in full by the first day of class.

Payment of course: a deposit may be paid by either credit card or post dated cheque (two weeks prior to the course start date). You may also pay for the course in full if you wish by either credit card or post dated cheque. We do not have credit card services available at the courses. This service is only available on-line. If the balance of the course is to be paid at the course, cheque, money order or cash is accepted.

Gifts: should a person recieve either course as a gift, the recipient must sign and have witnessed a waiver/release form, abide by all course safety protocol and be prepared for class with the on-line homework.

Personal horses used in the course: Participants must have approval from the facility. Any horses which are brought in for use in the course must be well mannered. Any fees charged to the owner for boarding will be arranged in advance with the host facility.